VoucherShop Exchange

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PLANNED ESSENTIAL MAINTENANCE: please read -
We will be carrying out planned essential maintenance on this platform from Sunday, 17^th November, through Monday, 18^th November 2024. During this time, the platform will be offline and you will be unable to redeem any Voucher Cheques. Please ensure you have redeemed your Voucher Cheque(s) prior to this date or wait until 19^th November, after the work is complete. If your Voucher Cheque is due to expire on the 17^th or 18^th November, please ensure you have redeemed it in advance. Thank you for your patience whilst we improve our services.

PLANNED ESSENTIAL MAINTENANCE: please read -

We will be carrying out planned essential maintenance on this platform from Sunday, 17^th November, through Monday, 18^th November 2024.
During this time, the platform will be offline and you will be unable to redeem any Voucher Cheques.
Please ensure you have redeemed your Voucher Cheque(s) prior to this date or wait until 19^th November, after the work is complete.
If your Voucher Cheque is due to expire on the 17^th or 18^th November, please ensure you have redeemed it in advance.
Thank you for your patience whilst we improve our services.

PLANNED ESSENTIAL MAINTENANCE: please read -
On Wednesday 13^th May between the hours of 5am - 6am, there will be a scheduled maintenance which may impact eVouchers being purchased successfully. We recommend that you avoid placing any orders during this time to avoid any disappointment. Some eVouchers already purchased may also not open correctly for redemption during this time however, please be reassured that after the maintenance has been completed, all orders/redemptions will resume back to normal. We apologise for any inconvenience this may cause.

PLANNED ESSENTIAL MAINTENANCE: please read -

On Wednesday 13^th May between the hours of 5am - 6am, there will be a scheduled maintenance which may impact eVouchers being purchased successfully.

We recommend that you avoid placing any orders during this time to avoid any disappointment.

Some eVouchers already purchased may also not open correctly for redemption during this time however, please be reassured that after the maintenance has been completed, all orders/redemptions will resume back to normal.

We apologise for any inconvenience this may cause.

Important Message(s) -
WHSmith eVouchers have been removed and replaced with TGJones eVouchers. WHSmith have been acquired and are now under new ownership which have rebranded the stores to TGJones. Please note that if you have purchased a WHSmith eVoucher and still are yet to redeem this, you can still redeem online via TGJonesonline.co.uk or in all TGJones high street stores until 28th June 2026. After this date they will only be redeemable in WHSmith stores in travel & hospital locations (excluding concessions, motorway service stations, London underground or franchise stores). Full terms & conditions for WHSmith gift cards can be found here. TGJones eVouchers are now live and available to purchase!

Important Message(s) -

WHSmith eVouchers have been removed and replaced with TGJones eVouchers.
WHSmith have been acquired and are now under new ownership which have rebranded the stores to TGJones.
Please note that if you have purchased a WHSmith eVoucher and still are yet to redeem this, you can still redeem online via TGJonesonline.co.uk or in all TGJones high street stores until 28th June 2026.
After this date they will only be redeemable in WHSmith stores in travel & hospital locations (excluding concessions, motorway service stations, London underground or franchise stores).
Full terms & conditions for WHSmith gift cards can be found here.

TGJones eVouchers are now live and available to purchase!

We are here to help -
We’re here to help you, and whilst our teams are working hard to answer as many calls and questions as we can, we’ve popped a few Frequently Asked Questions together for you. Please check here to see if your question can be answered before contacting us.

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