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We are here to help -
We’re here to help you, and whilst our teams are working hard to answer as many calls and questions as we can, we’ve popped a few Frequently Asked Questions together for you. Please check here to see if your question can be answered before contacting us.
Important Message(s) -
The safety of our employees and clients remain our top priority, so whilst we get back up and running to fulfil requests for gift cards or vouchers, you may find a delay to our normal SLA in getting these through the post to you.

Important Information: Unfortunately For Good Causes eVouchers will be unavailable to purchase from 18th February and removed from any future purchases. We apologise for any inconvenience this may cause. If you have an eVoucher already that has not yet been redeemed, please note that you have until 5th March to redeem this on the For Good Causes website. After this date eVouchers will no longer be valid for redemption

Reloadable card delivery information: Please note that new reloadable card orders can take 3-5 working days to arrive due to the current COVID restrictions. Activations/top ups can take up to 72 working hours to load onto your reloadable card from date of activation/purchase.

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 01908 303 420